Returns & Exchanges

At Stone Glacier, we stand behind our gear and want to ensure you are completely satisfied with your purchase. If your equipment doesn't meet your expectations, we offer a 30-day return window for items in new, unused condition with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Gear

  Carefully pack the items in their original packaging, ensuring all hangtags are attached and the product is clean and free of debris.

• 3.
  Print and Ship

  Download and print your prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return for quality assurance, we will issue a refund to your original payment method within 7-10 business days.